Disconnect Google or Facebook
If you no longer want to use Google or Facebook with vetman, you can remove vetman's access in the relevant provider's account settings. This prevents future provider sign-ins but does not automatically delete an existing vetman account.
Delete social sign-in data stored by vetman
- Open the contact page, choose General enquiry and enter the email address associated with your vetman account.
- Include “Data deletion” or “Facebook data deletion” in the message.
- Tell us whether you want only the Google/Facebook connection removed or want to close the whole vetman account and delete your account data.
- We may ask you to verify your identity for security. We will never ask for your password by email.
After a verified request to remove a social sign-in connection, we delete the provider name, the provider's unique account identifier, the email received from the provider, its verification status, and the dates on which the connection was created and used. vetman does not retain the provider's access token or refresh token.
If you request deletion of the whole account, we delete or anonymize account data that we no longer need. We may retain records required by law or the minimum information needed to establish, exercise, or defend legal claims until the relevant period expires. Data remaining in protected backups is deleted when the applicable backup cycle expires and is used only for restoration until then.
The relevant clinic is the controller of its clients' and animals' medical or operational records. Contact the clinic first to request deletion of such a record.
We will reply within the period required by applicable law to confirm completion or explain any lawful limitation on the request.