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Veterinary operations management system

Workflows and records in one system.

vetman connects animal records, visits, treatment, care, inventory, sales and finance. The configuration is selected according to the type of operation and the needs of the team.

14-day trial period
demo.vetman.app
Work board
Work boardActual interface

What the system covers

Core capabilities are grouped into four areas. Available modules depend on the selected plan and configuration.

01

Animals and medical records

Core details and the complete history of a patient or resident.

  • Ambulatory and visits
  • Laboratory and surgery
  • Prescriptions and preventive care
02

Care and accommodation

Records of each stay, care plan and responsible team.

  • Hotel and bookings
  • Inpatient care
  • Shelter and adoption
03

Inventory and sales

Product movement from receipt to use or retail sale.

  • Batches and expiry
  • Purchasing and suppliers
  • Shop and POS
04

Team, finance and reporting

Access control, payments and operating results.

  • Roles and permissions
  • Services and billing
  • Operational and financial reports

Full descriptions of all 15 modules ↓

Operations supported

One organization can use one or several operational areas.

06

Veterinary pharmacy and shop

Products, batches, inventory, purchasing and sales.Plan: ShopDemo ↗

How daily work is connected

A record moves with the process and remains in the history after completion.

01

Booking

A visit, reservation or new task.

02

Delivery

A service, treatment or care activity.

03

Resources

Materials and products used.

04

Payment

Services and products on one bill.

05

History

The complete record of finished work.

Configuration

How configuration is selected

During registration, select a base plan, add modules when needed and choose a capacity tier.

Base plan

A ready-made module set for the type of operation.

Additional modules

Modules may be added to the plan; included modules cannot be removed.

Capacity tier

Limits for staff, animals, contacts and storage. Keep the base tier or choose a higher one.

Plans and pricing

Prices and included modules come from the current catalogue. Annual billing is priced at the equivalent of ten months.

solo

Individual practice

For independent veterinarians and small practices. Manage appointments, visits and inventory.

49 GEL / month

490 GEL / year

  • 3 team members
  • 1,000 animals
  • 3 GB storage

ModulesAmbulatory · Laboratory · Stock · Prescriptions · Prophylaxis · Services and prices · Reports

clinic

Clinic

For veterinary clinics. Manage consultations, laboratory work, surgeries and clinical documentation.

149 GEL / month

1490 GEL / year

  • 20 team members
  • 20,000 animals
  • 20 GB storage

ModulesAmbulatory · Laboratory · Surgery · Stock · Prescriptions · Prophylaxis · Services and prices · Reference · Templates · Reports

full

Veterinary center

For large veterinary centers. Covers clinical care, inpatient care, grooming and retail.

259 GEL / month

2590 GEL / year

  • 50 team members
  • 50,000 animals
  • 50 GB storage

ModulesAmbulatory · Laboratory · Surgery · Inpatient · Grooming · Stock · Shop · Prescriptions · Prophylaxis · Services and prices · Reference · Templates · Reports

shelter

Animal shelter

Free for animal shelters. Track animals from intake through adoption.

Free

No monthly fee

  • 5 team members
  • 3,000 animals
  • 5 GB storage

ModulesShelter · Stock · Prescriptions · Prophylaxis · Templates

hotel

Pet hotel

For pet hotels. Manage bookings, animal stays and payments.

39 GEL / month

390 GEL / year

  • 5 team members
  • 3,000 animals
  • 5 GB storage

ModulesHotel · Services and prices · Reports

29

Inpatient care

For veterinary inpatient facilities. Covers hospitalization, treatment courses and care.

79 GEL / month

790 GEL / year

  • 10 team members
  • 10,000 animals
  • 10 GB storage

ModulesLaboratory · Inpatient · Stock · Prescriptions · Prophylaxis · Services and prices · Reference · Templates · Reports

__

Shop

For pet and veterinary shops. Manage sales, inventory and purchases.

49 GEL / month

490 GEL / year

  • 5 team members
  • 3,000 animals
  • 5 GB storage

ModulesShop · Reports

salon

Grooming salon

For grooming salons. Manage appointments, service packages and payments.

49 GEL / month

490 GEL / year

  • 5 team members
  • 3,000 animals
  • 5 GB storage

ModulesGrooming · Services and prices · Reports

Modules

Open a module for its full description. The modules included in each plan are listed under pricing.

Clinical work

01

Ambulatory

Patient reception, appointment booking and the clinic's daily workflow.

An interactive work board shows every patient's stage in four columns: waiting room, with the vet, billing, completed. It includes an appointment calendar with day, week and month views, recurring visit series, triage priority at intake, remote consultations and quick registration of an animal with no owner.

02

Laboratory

Test management, sample barcoding, trend analysis and work with partner laboratories.

Investigations run on your own analysers or at an outside laboratory: for every test sent out you state whether the client pays the clinic or the partner directly, and the partner's page lists the month. It covers barcode labels for samples, reference ranges by species, sex and age with critical values marked, comparison with earlier results and trend charts, six specialised report forms, and sending the result to the owner's email.

03

Surgery

Surgery scheduling, the pre-op checklist, the anaesthesia record and automatic write-off of materials.

The surgical process end to end: team assignment (surgeon, anaesthetist, assistant), the pre-operative preparation checklist, a stage-by-stage anaesthesia record, intra-operative vitals, complications and recovery monitoring. Medicines, consumables and implants used are written off stock automatically and appear on the invoice.

04

Prescriptions

Smart prescriptions with weight-based doses and drug compatibility checks.

When a drug is prescribed the system calculates the dose by weight (mg/kg) and warns about drug interactions. Breed-related genetic sensitivity is built in (the MDR1 mutation, anaesthetic limits for sighthounds). Ready clinic protocols are supported, as is sending the prescription to the owner's email.

05

Prophylaxis

A digital passport for vaccination and parasite control, with the official certificate.

The patient's preventive history: the system calculates the next vaccination or treatment date, writes the dose off stock with its batch, and generates the official printable certificate. You send the owner a reminder by SMS or email.

06

Inpatient

Wards and cages, the medication administration record (MAR) and care monitoring.

Room and cage occupancy in one list: which animal is where and which places are free. The shift board shows staff hour by hour what is due now and what is overdue, while the electronic medication administration record (MAR) captures every dose given. It covers the vitals log, automatic daily rate charging including rate changes, and the official discharge sheet.

Specialised directions

07

Hotel

Room bookings, the intake-handover certificate, care instructions and per-night billing.

Rooms and living spaces: booking, arrival and departure, a printable intake-handover certificate, a daily feeding and walking log, medical services booked during the stay, and photos shared with the owner through a temporary link. Nights and extra services reach the invoice automatically.

08

Shelter

Registering stray animals, microchipping and the adoption agreement.

A free module built for shelters: intake records with reason and condition, microchip number, photographs and health monitoring. At adoption the system generates the official agreement and an adoption card with the animal's full history, including returns and cancellations.

09

Grooming

A session calendar, care packages and before/after photos shared with the owner.

Grooming management: booking sessions by groomer and time, ready-made packages (bath, hygiene, clipping), before/after photos taken straight from a phone or tablet, a photo link sent to the owner, and quick checkout at the till.

Business, stock and reporting

10

Stock

Medicines and consumables: stock levels, expiry control and automatic write-off.

The clinic's own medical stock on a FEFO basis (first expiring, first out): batch and expiry control, automatic write-off from treatments, surgeries and preventive care, internal consumption records, stock counts and transfers between branches.

11

Shop

Fast retail for a pet shop or vet pharmacy, stock counts and suppliers.

The retail side in full: barcode scanning at the till, cash, bank and terminal payments, discounts and returns, selling by package or by unit. It includes physical stock counts, purchases from suppliers with consignment and debt tracking, and closing the day's till: how much came in, by which method and in which hours.

12

Services and prices

One catalogue of the clinic's services, with tariffs tied to each area of work.

A central price list shared by ambulatory, surgery, laboratory, inpatient, hotel and grooming. Services are grouped into categories (consultation, procedure, operation and so on), which removes hand-typed prices. The price is frozen on the record, so changing the list never alters invoices already issued.

13

Reference

Drug dosing, contraindications and physiological norms by species.

The vet's reference base: the dose for a patient by species and weight, contraindications and interactions, physiological norms by species (temperature, pulse, respiration), laboratory intervals and disease notes. A clinic can adapt a platform entry for itself and add entries of its own.

14

Templates

Ready-made treatment sets, prescription protocols and the preventive-care list.

Treatment templates for typical diagnoses: procedures and materials are added to the record in one click, which saves time and keeps the standard. The same place holds ready prescription protocols and the list of vaccines and antiparasitics, from which the next due date is calculated automatically.

15

Reports

The full picture of the business: peak hours, income, debtors and ABC analysis.

Management decisions on real figures: the clinic's peak hours and busiest weekdays, appointment outcomes and no-shows, receivables, income by area of work, ward occupancy, stock movement and ABC analysis. Every report has a period filter and a table download.

Included in every plan

Medical record and coded diagnoses

The patient's full digital history and international VeNom codes.

Treatment register

One register of every procedure performed across the clinic.

Contacts and messaging

The owner database, families with several animals, SMS and email.

Finance

Payments, receivables and the day's till in one place.

Team, permissions and security

Staff roles, access levels and a log of every change.

Outside consultant and sharing

Temporary access for an invited specialist and a link for the owner.

Frequently asked questions

Short answers about using the system, plans and data.

01

Do I need to install software?

No. vetman runs in a browser; all you need is an internet connection. If you like, you can also install it as a simple app on your phone or computer straight from the browser: the button is in the user menu, and there is nothing to download from an app store.

02

Which businesses is it designed for?

Veterinary clinics and individual practices, pet hotels, animal shelters, inpatient facilities, grooming salons and shops. Plan features and prices are listed above.

03

What is a PIMS?

A PIMS (practice information management system) is software for running a veterinary practice: animal and owner records, visits, treatment, care, inventory, sales and finance in one place. Veterinary businesses abroad use such systems widely instead of paper logs and spreadsheets. vetman is one, in Georgian, and it suits clinics, pet hotels and animal shelters, as well as grooming salons and pet shops.

04

Can I tailor a plan to my needs?

Yes. Choose a ready-made plan, then add modules or increase its capacity tier. Modules included in the plan cannot be removed.

05

What does the capacity tier determine?

It sets the limits for staff, animals, contacts and file storage. You can keep the plan’s base tier or choose a higher one; tiers below the plan’s base are not available.

06

Does customization change the price?

Yes. Adding modules or changing the capacity tier changes the price of your plan.

07

Where is my data stored?

Data is stored on a server and accessed through the application in your browser. Using the application is not tied to one particular computer.

08

How is account access protected?

Signing in is protected by a password that is never stored in plain text - only its cryptographic hash is verified. A new password is additionally checked against known leaked passwords, sessions expire, and each staff member's access is governed by roles and permissions. Every change made in the system is written to an audit log.

09

Does every team member have the same access?

No. The application supports staff roles and permissions so that team members can access functions appropriate to their work.

10

Can I move my existing data?

Migration options and scope are reviewed individually based on your existing database format.

11

How can I see a demo?

The demo is open: open the demonstration environment ↗

Registration and trial period

Select a plan and configuration, create the organization and confirm the email address.

Start registration →14-day trial period

See it working

All eight plans are open in the demo with sample data. No registration needed.

Demo ↗